Frequently Asked Questions
Everything you need to know about your Melissa Odabash shopping experience.
What is the best way to care for my Melissa Odabash swimwear?
To maintain the quality of your luxury swimwear, we recommend hand washing in cold water with a mild detergent after each use. Avoid machine washing, tumble drying, or leaving your suit in direct sunlight for extended periods to prevent fading and loss of elasticity.
How do I determine the correct size for my order?
Our swimwear typically runs true to size. We provide a comprehensive Size Guide on each product page with detailed measurements for US, UK, and European sizing to help you find your perfect fit.
What is your international shipping policy?
We offer worldwide shipping via premium couriers. Shipping costs and delivery times vary by destination. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the recipient.
What is your return policy for online purchases?
We accept returns on unworn, unwashed items with all original tags and hygiene liners intact within 14 days of delivery. For hygiene reasons, we cannot accept returns if the protective adhesive strip has been removed or handled.
Can I modify or cancel my order after it has been placed?
We aim to process and dispatch orders as quickly as possible. Once an order has been confirmed, we are generally unable to make changes. If you need to cancel, please contact our customer care team immediately, though we cannot guarantee cancellation if the item has reached the packing stage.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay for a secure and seamless checkout experience.